What do I do if I have not received an email with the instructions on how to recover my LATAM Pass password?
If you have not received the instructions after 15 minutes of requesting the password recovery, check in your spam or unwanted mail folder before trying again.
You can change your anti-spam configuration to authorize emails from the @latam.com domain.
Remember that the instructions will be sent to the email address used for your LATAM Pass registration. If you changed your email address or cannot access the account used for registration, you can update it with this form, then wait for the validation of your information and request a password recovery.